SUPPORT SERVICES
Technical support, installation, and maintenance for every Access Rosin® machine. Our team knows the equipment and is ready to help.
Talk directly to the engineers who build and service our presses. No call-center tiers, no scripts, just people who know the equipment.
How We Can Help
From installation to troubleshooting, we've got you covered.
Technical Support
Direct access to our engineering team for troubleshooting and technical questions. Available via phone, email, or video call.
- Equipment troubleshooting
- Parameter optimization
- Remote diagnostics
- Video call assistance
Installation Services
Professional installation and setup for all Access Rosin® equipment. Our technicians ensure your system is ready for operation.
- On-site installation
- Electrical setup
- System calibration
- Initial training included
Preventive Maintenance
Regular maintenance programs to keep your equipment running at peak performance and extend its lifespan.
- Scheduled inspections
- Parts replacement
- Performance calibration
- Maintenance reports
Emergency Support
When downtime is critical, our emergency support team responds quickly to get you back in operation.
- Emergency hotline
- Priority response
- Spare parts expediting
- On-site emergency service
Get Support Now
| Channel | Contact |
|---|---|
| Support hotline | (949) 373-5337 |
| Technical support | Contact us |
| Book an appointment | Schedule a call |
Self-Service Resources
Access documentation and guides for quick answers.
| Resource | Link | What you'll find |
|---|---|---|
| Equipment Manuals | Open manuals | Download user guides |
| Temperature Guide | View guide | Optimal press settings |
| Bag Sizing Chart | View chart | Find the right fit |
| Video Tutorials | Watch on YouTube | Step-by-step guides |
| FAQ | Read FAQ | Common questions |
| Parts Catalog | Browse parts | Order replacement parts |
| Warranty Info | See coverage | Coverage details |
| Software Updates | Get updates | Latest firmware |
Let's get your press running.
Tell us what's going on and our engineering team will help you sort it out, from setup and calibration to troubleshooting and maintenance.