LIMITED WARRANTY
Every Access Rosin® press ships with a limited warranty. We cover the frame and components against manufacturing defects, and we back the machines we build.
Comprehensive Protection
Our warranty covers everything that matters for your peace of mind. Coverage is a 1-year limited warranty, with a 2-year term on electronics and heating elements.
| Component | Term | What's covered |
|---|---|---|
| Frame & structure | 1 year | Frame, platens, and hydraulic/pneumatic systems against manufacturing defects. |
| Heating elements | 2 years | Heating elements, thermocouples, and temperature controllers. |
| Electronics | 2 years | Control panels, wiring, and electronic components; free replacement of any covered electronic component. |
What's Included
✓ Covered
- All structural components and welds
- Hydraulic cylinders and seals
- Pneumatic systems and valves
- Heating elements and controllers
- Electrical components and wiring
- Labor for warranty repairs
- Replacement parts shipping
- Calibration and adjustments
✗ Not Covered
- Consumables (bags, parchment, etc.)
- Damage from misuse or negligence
- Unauthorized modifications
- Normal wear items (seals after 2 years)
- Cosmetic damage
- Damage from non-genuine parts
- Transport damage
- Commercial-use wear
File a Warranty Claim
Filing a claim is straightforward. Here's how it works.
Submit Your Claim
Start a claim with the warranty & service request form (have your press model and serial number handy) or submit a ticket. Prefer to talk it through? Call (949) 373-5337 or email support@accessrosin.com and our support team will follow up.
Diagnosis
We troubleshoot the issue together.
Resolution
Parts are shipped or service is scheduled.
Complete
Your press is back up and running.
Have a warranty question?
Our support team handles warranty claims and service requests directly. Tell us your press model and the issue, and we'll help you get back up and running.