Delivery Information
Shipping & Returns
Fast, reliable shipping across the United States. Same-day dispatch on orders before 2PM PT.
Processing Time
Same Day*
Free Shipping Over
$100
Returns Window
30 Days
Shipping Methods
Delivery Options
Choose the shipping method that works best for your timeline and budget.
Method
Timeframe
Cost
Best For
Ground Shipping
3-7 business days
Free over $100
Consumables, accessories
Expedited
2-3 business days
Calculated at checkout
Urgent parts, small items
Freight (LTL)
5-10 business days
Quote provided
Presses, large equipment
White Glove
7-14 business days
Contact for quote
Installation included
US Shipping Map
Delivery Times
Estimated Transit Times
Actual delivery times may vary based on your specific location, weather conditions, and carrier availability. Tracking information is provided for all shipments.
- West Coast (CA, OR, WA) 1-2 days
- Southwest (AZ, NV, UT) 2-3 days
- Mountain (CO, MT, WY) 3-4 days
- Midwest (IL, MI, OH) 3-5 days
- East Coast (NY, FL, MA) 4-7 days
Returns Policy
Returns & Exchanges
We stand behind our products. If you're not satisfied, we're here to help.
✓ Eligible for Return
- Unopened items: Full refund within 30 days
- Defective products: Full replacement or refund
- Wrong item shipped: Free return & replacement
- Consumables: Unopened only, within 14 days
✗ Not Eligible
- Opened consumables: Bags, parchment, etc.
- Custom orders: Special configurations
- Used equipment: After initial operation
- Clearance items: Final sale
Questions About Your Order?
Our customer service team is available Monday-Friday, 8AM-6PM PT.