Skip to Content Skip to content
News
Freeze Dryers Freeze Dryers
020Tons
Help Center

FREQUENTLYASKED QUESTIONS

Find answers to common questions about our products, shipping, warranty, and more.

General Questions

01What is Access Rosin®?

Access Rosin® is a California-based manufacturer of precision-engineered industrial pressing and separation equipment. Since 2016, we've been designing and building rosin presses, washing systems, and accessories for commercial and industrial facilities across the United States.

02Where are your products manufactured?

All Access Rosin® presses and washing systems are designed, manufactured, and assembled in our 15,000 square foot facility in Southern California. We use structural steel sourced from domestic suppliers and employ certified welders to ensure the highest quality.

03Do you offer financing options?

Yes — financing is available for qualified buyers, arranged case by case through our partner lenders. Contact our sales team to discuss options for your purchase. Prefer to lease? See our equipment leasing program.

04Can I lease equipment instead of buying?

Yes. Our equipment leasing program lets you get into industrial-grade mechanical separation equipment without the upfront capital. Complete the short application and our team will return a tailored leasing proposal.

05How can I become a distributor or affiliate?

We offer both affiliate and wholesale programs. Affiliates earn a referral commission on sales they send our way, at a rate we set on approval. For wholesale and distribution opportunities, please contact us with your business details.

Products

01Which press is right for my operation?

The right press depends on your scale and needs:

  • FLUID (20 tons): A good fit for startups, R&D, and small operations
  • AIR (8 tons): A workhorse for commercial facilities pressing every day
  • KWÄD (100 tons): Industrial scale for high-volume production

Contact our sales team for a personalized recommendation based on your specific requirements.

02What micron size rosin bag should I use?

Micron selection depends on your material and desired quality:

  • 5µ: Premium, top-shelf material — the cleanest press, lowest yield
  • 15µ: Fine, high-grade material — very clean
  • 25µ: Premium material (most popular) — balanced clarity and yield
  • 32µ: General pressing — higher yield

Try our cost-per-gram calculator or check our micron guide for more details.

03Do I need the Ice-Less Kit for my Smart Agitation system?

The Pro Ice-Less Kit is optional but highly recommended for commercial operations. It eliminates the need for bags of ice by using a multi-stage heat exchange system to achieve optimal 28°F water temperature. This saves on ice costs, reduces labor, and provides more consistent temperatures throughout your wash cycles.

04What's the difference between wash bags and rosin bags?

Wash bags are used during washed-material production to filter fine particulate from source material in cold water. They're larger (45-gallon capacity) and designed for the Smart Agitation system.

Rosin bags are used inside the press to contain material during pressing. They're smaller, designed to fit various plate sizes, and prevent source material from mixing with your rosin.

Quality & Design

01Does press design affect rosin quality?

Yes — especially at the collection step. Pressed rosin is hot, liquefied, and terpene-rich the moment it leaves the plate, so how long it stays on the heat, how much surface it exposes to air and light, and how many times it is handled all shape the finished product. Those variables are set by the equipment's collection architecture. See The Closed Collection Path.

02What is a functionally closed collection path?

It describes a design where the extract discharges through a single drain into a seated collection cylinder, rather than being spread open on a plate and scraped off. Functionally closed does not mean sealed or hermetic — the drain is still open to room air — but it presents far less exposed surface and far fewer open handling steps than an open flat-plate press.

03Is a rosin bag just a micron rating?

No. Micron sets the mesh permeability, but the bag's construction — where the seams sit, whether the base tapers, whether folds or flaps trap resin — sets the flow area and path length just as much. Two bags at the same micron can flow very differently under load. See The Rosin Bag as a Flow-Control Device.

04Why do rosin bags blow out?

A blowout is usually a flow-path problem, not just too much pressure. When flow is choked — by a bottom seam across the exhaust path, or a tapered base collapsing and closing channels — pressure builds inside the bag until a seam fails. The patent-pending V3.7 geometry is designed to keep defined channels open under load and relieve that pressure.

05Why pre-folded parchment instead of folding a sheet by hand?

Because hand-folding can't reproduce the same geometry twice. The pre-folded pouch has engineered cut lines that roll and interlock into a self-fixturing shape sized to the press, so the correct flow channel and placement are the default. See The Pre-Folded Parchment Pouch.

Shipping & Delivery

01How long does shipping take?

Most in-stock orders ship quickly. Delivery times vary by location:

  • West Coast: 1-2 business days
  • Central US: 3-4 business days
  • East Coast: 4-5 business days

Freight shipping for large equipment may take 5-7 business days. You'll receive tracking information via email once your order ships.

02Do you ship internationally?

Yes — we ship internationally. Domestic and international orders are quoted at checkout by weight and destination; international shipments may incur import duties and taxes payable at the destination. For large commercial freight or a custom quote, contact our sales team at Contact us.

03How much does shipping cost?

Shipping costs vary based on item size, weight, and destination:

  • Consumables (bags, parchment): calculated at checkout by weight and destination
  • Accessories: Calculated at checkout
  • Presses & Large Equipment: Freight shipping, quote provided after order

White glove delivery and installation services are available for an additional fee.

Warranty & Support

01What does the limited warranty cover?

Our 1-year limited warranty covers the press frame, platens, and structural components against manufacturing defects. Heating elements and electronics are covered for 2 years. Normal wear items like seals and consumables are not covered. The warranty is registered to the original purchaser.

02How do I file a warranty claim?

To file a warranty claim, contact our support team at (949) 373-5337 or email Contact us. We'll troubleshoot the issue together, and if needed, ship replacement parts or schedule service. Average response time is under 1 hour.

03Do you offer training?

Yes! We offer comprehensive training programs for all our equipment. Programs cover water washing, freeze dryer operation, and rosin press techniques. Training can be conducted on-site at your facility or at our California headquarters. Schedule a training session today.

Technical Support

01What are the power requirements for your presses?

Power requirements vary by model:

  • FLUID: 110V / 8A (standard outlet)
  • AIR: 220V / 20A (requires dedicated circuit)
  • KWÄD: 480V / 60A 3-Phase (industrial power)

Installation guidelines are provided with each press. We recommend consulting with a licensed electrician for AIR and KWÄD installations.

02What maintenance is required?

Regular maintenance ensures optimal performance:

  • Daily: Clean platens, check for debris
  • Weekly: Inspect hydraulic fluid levels (FLUID/KWÄD)
  • Monthly: Check pneumatic connections (AIR), verify temperature calibration
  • Annually: Professional service recommended

See your equipment manual for detailed maintenance schedules. We also offer preventive maintenance programs for commercial facilities.

03How do I clean my rosin bags for reuse?

To clean rosin bags for reuse:

  • Immediately soak used bags in ice water after pressing
  • Agitate gently with gloved hands to release resin
  • Rinse thoroughly with clean water
  • For stubborn resin, pre-soak in 90% isopropyl alcohol for 10 minutes
  • Air dry completely before storage

With proper care, quality rosin bags can be reused 3-5 times.

Get Started

Ready to scale your operation?

Facilities across the country run Access Rosin presses every day. Tell us what you press and we'll help you spec the right machine, with pricing and lead time.

Ask an Engineer