Frequently Asked Questions
Find answers to common questions about our products, shipping, warranty, and more.
General Questions
Access Rosin is a California-based manufacturer of precision-engineered industrial extraction equipment. Since 2018, we've been designing and building rosin presses, washing systems, and accessories for commercial and industrial facilities across the United States.
All Access Rosin presses and washing systems are designed, manufactured, and assembled in our 15,000 square foot facility in Southern California. We use aerospace-grade steel sourced from domestic suppliers and employ certified welders to ensure the highest quality.
Yes! We offer equipment financing through our partner lenders. Approval typically takes 24 hours with no impact to your credit score. Terms range from 24 to 60 months with competitive rates. Use our financing calculator to estimate your monthly payments.
We offer both affiliate and wholesale programs. Affiliates earn 10% commission on referred sales. For wholesale and distribution opportunities, please contact us at sales@accessrosin.com with your business details.
Products
The right press depends on your scale and needs:
- FLUID (8-12 tons): Perfect for startups, R&D, and boutique operations
- AIR (20 tons): Industry standard for commercial facilities processing daily
- KWÄD (100 tons): Industrial scale for high-volume operations
Contact our sales team for a personalized recommendation based on your specific requirements.
Micron selection depends on your material and desired quality:
- 25-37 micron: Best for dry sift, kief, and bubble hash (premium quality)
- 90-120 micron: Ideal for fresh frozen material
- 160+ micron: Higher yield, good for edibles or further processing
Try our yield calculator or check our micron guide for more details.
The Pro Ice-Less Kit is optional but highly recommended for commercial operations. It eliminates the need for bags of ice by using a multi-stage heat exchange system to achieve optimal 28°F water temperature. This saves on ice costs, reduces labor, and provides more consistent temperatures throughout your wash cycles.
Wash bags are used during bubble hash production to filter trichomes from plant material in cold water. They're larger (45-gallon capacity) and designed for the Smart Agitation system.
Rosin bags are used inside the press to contain material during extraction. They're smaller, designed to fit various plate sizes, and prevent plant material from mixing with your rosin.
Shipping & Delivery
Most orders ship same-day if placed before 2PM PT. Delivery times vary by location:
- West Coast: 1-2 business days
- Central US: 3-4 business days
- East Coast: 4-5 business days
Freight shipping for large equipment may take 5-7 business days. You'll receive tracking information via email once your order ships.
Currently, we only ship within the United States. For international inquiries, please contact our sales team at sales@accessrosin.com and we can discuss potential arrangements or refer you to an authorized distributor in your region.
Shipping costs vary based on item size, weight, and destination:
- Consumables (bags, parchment): Free shipping on orders over $100
- Accessories: Calculated at checkout
- Presses & Large Equipment: Freight shipping, quote provided after order
White glove delivery and installation services are available for an additional fee.
Warranty & Support
Our lifetime warranty covers all structural components, frame, platens, hydraulic/pneumatic systems, heating elements, and electronics for the life of your equipment. We cover parts, labor, and shipping for warranty repairs. Normal wear items like seals (after 2 years) and consumables are not covered.
To file a warranty claim, contact our support team at (949) 373-5337 or email support@accessrosin.com. We'll troubleshoot the issue together, and if needed, ship replacement parts or schedule service. Average response time is under 1 hour.
Yes! We offer comprehensive training programs for all our equipment. Programs cover water extraction, freeze dryer operation, and rosin press techniques. Training can be conducted on-site at your facility or at our California headquarters. Schedule a training session today.
Technical Support
Power requirements vary by model:
- FLUID: 110V / 8A (standard outlet)
- AIR: 220V / 20A (requires dedicated circuit)
- KWÄD: 480V / 60A 3-Phase (industrial power)
Installation guidelines are provided with each press. We recommend consulting with a licensed electrician for AIR and KWÄD installations.
Regular maintenance ensures optimal performance:
- Daily: Clean platens, check for debris
- Weekly: Inspect hydraulic fluid levels (FLUID/KWÄD)
- Monthly: Check pneumatic connections (AIR), verify temperature calibration
- Annually: Professional service recommended
See your equipment manual for detailed maintenance schedules. We also offer preventive maintenance programs for commercial facilities.
To clean rosin bags for reuse:
- Immediately soak used bags in ice water after pressing
- Agitate gently with gloved hands to release resin
- Rinse thoroughly with clean water
- For stubborn resin, pre-soak in 90% isopropyl alcohol for 10 minutes
- Air dry completely before storage
With proper care, quality rosin bags can be reused 3-5 times.
Still Have Questions?
Our support team is available 24/7 to help you with any questions or concerns.